How to process Gorilla trekking permits credit note from UWA
How to process Gorilla trekking permits credit note from UWA

How to process Gorilla trekking permits credit note from UWA

How should one handle credit notes from UWA for gorilla trekking permits? Money held by the Uganda Wildlife Authority on behalf of Tour Operators and people due to cancellements resulting from the COVID-19 Pandemic may be used to pay for services like gorilla licenses, chimpanzee permits, and park admission fees. Many individuals had scheduled safaris and some of them had to be canceled or postponed when COVID 19 struck the globe.

UWA held their money in form as credit notes as they could not repay the cash. The COVID-19 epidemic disrupted worldwide travel as well as gorilla trekking trips in Uganda and people who had reserved gorilla trekking safaris ahead of time cannot embark on their treks and utilize the already purchased trekking permits for their dates.

This led many tourists to postpone their gorilla trekking excursions to Uganda and many choose to ask for a refund of their money paid to guarantee the gorilla permits in advance, which the Uganda Wildlife Authority ruled not tenable at that point.

For individuals who have registered their gorilla trekking permits in advance and subsequently want to buy fresh gorilla permits up to December 31, 2022, this Uganda Wildlife Authority provides an alternative to process credit notes. The details below will help you handle credit notes from Uganda Wildlife Authority-UWA on Gorilla trekking permits.

What is a credit note from Uganda Wildlife Authority?

Uganda Wildlife Authority provided a credit note for the canceled gorilla permits with a reimbursement; this statement may be used to make future reservations upon presentation.

Money held by UWA may be used under the credit note arrangement for gorilla and chimp permits to buy any good or service, including admission fees and those items on sale during the promotional period that runs until June 30, 2021. Using the money on the credit note arrangement, we may also top up on other current permits.

Rescheduling or converting Gorilla Permits bought at previous rate (USD 700) into credit note will keep that rate USD 700. Requests for credit notes must either email or pass via the UWA central register. Get in touch here; we will guide you appropriately.

Why is UWA enabling credit note processing by tour operators?

Uganda Wildlife Authority is letting tour operators handle credit notes for them to conveniently handle the permits that were not used by visitors who failed to make it to Uganda because of different uncertainty and covid-19 constraints. Most of the gorilla permits are bought via tour operators not directly to UWA, so it is simple for them to seek and follow up credit note requests.How to process Gorilla trekking permits credit note from UWA

To guarantee that permits for their guests canceled from the system at least seven days before the tracking date, tour operators must provide information of their clients for the permits booked in advance to the UWA Reservation Office.

How would one handle a credit note?

You will need to write a headed paper letter to Uganda Wildlife Authority, duly signed by the approved signatory, with information of gorilla permits you need to be canceled off the Uganda Wildlife Authority system as this will involve deleting the current permits from our system and keeping onto your money for future bookings.

The letter should include the specifics of the breakdown and totals shown in the table below. Kindly find attached an Excel file; furthermore, send it to UWA via email. Attach also the documentation proving payment for the relevant permissions.

Can one tour operator forward a credit note to another?

The Uganda Wildlife Authority made this decision because of internal financial management policies; hence, the tour companies with a credit note are advised to use these statements to purchase new permits and subsequently at their own liberty transfer these permits to any other tour company; the name of the original tour company will not change in the Uganda Wildlife Authority System.

For what duration flame may process and apply a credit note?
Once the UWA finance team settles, the gorilla permits will be deleted from their system and a credit note or bill will be sent to you for the stated amount, for use at a future date, not exceeding December 31st, 2022.

How does gorilla permits in Uganda handle Covid booking and cancellation policies?
You needed a gorilla permit to go for tracking of gorillas. This means that those who reserve a gorilla permit should be able to utilize it for the scheduled journey on a certain day. When you miss the trip from 0 to 8 days, the day of tracking and with this you do not receive the reimbursement for the permits. Gorilla permit cancellation rules and penalty in Uganda.

The Corona Virus outbreak has caused significant changes in gorilla permit cancellation policies for the past six months. Both nations have been forced to relax their policies; in Uganda, all affected gorilla treks have been given the chance to reschedule twice up to 2022 December. Get specifics by contacting us here.

Why should you schedule your gorilla trip with Katland Safaris?
Should you not be able to make it for the gorilla walk due to unforeseen circumstances, Katland Safaris will assist you in processing a credit note for your permits and help you book elsewhere. We can also arrange for you several gorilla trekking safaris ranging from budget, mid-range to luxury choices including the gorilla permits.

View our travel advisor reviews and learn from a community of content, delighted customers. You know you will have an amazing Uganda gorilla trek with us. Our first priorities are giving great client pleasure and service. Our staff of outstanding tour guides is always ready to assist with all your safari queries. With us, you will be guaranteed an outstanding gorilla trip in Uganda.

 

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