Serena hotels ranked number one in uganda.
Friday Serena personnel and management were delighted as they were selected and given an award for the top hotel chain in Uganda. The Minister of Tourism in Kampala made this announcement at Serena Victoria Hall.
The minister of tourism made this announcement while Uganda Tourism Board (UTB) was introducing their first ever hotel rating system to classify hotels into five, four, three, and two stars. The East African Assessors hired by Uganda Tourism worked on this grading and classification exercise into numerous categories. They were paid for a genuine performance.
Serena Hotel Kampala, Sheraton Hotel Kampala, and Munyonyo Commonwealth Hotel are among the three hotels that managed to fall under the five star rating. In terms of service delivery among the three, Serena Hotel came out on top.
East African Assessor has Speke Resort Munyonyo, Royal Suites, Hotel Africana, Protea Hotel and Imperial Royale in the four star category.
Two-star hotels included the Speke Hotel, Metropol Hotel, Hotel Triangle, Hotel Ruch, Hotel Ureka & Suites, Arch Apartments, Sir Jose Hotel, Sky Hotel International, Shangrila Hotel Kampala and Mt Zion Hotel.
Under her direction, the ministry of tourism honorable Miria Mutangaba observed that this classification and standardizing of hotels into several categories will help in the development of Uganda’s tourism sector since it will set criteria for both domestic and international tourists visiting Uganda as a travel destination.
Since many visitors are unsure of whether they would receive value for money, many have been reluctant to visit Uganda; therefore, before booking any Kampala hotel, they will first check the category. This will enable visitors to choose wisely depending on the given categories. It should be mentioned that the government had never categorized hotels even when this was included in the tourist master plan ever since Uganda gained independence and even before.
Mrs. Steven Asiimwe, the executive director of Uganda Tourism Board, added her voice saying that although many visitors to Uganda not only stop in Kampala but also travel up country to visit national parks for wildlife viewing and primate tracking from starting with Kampala hotels.
Given their classification, Uganda hotels would now be simple to sell, according to Ms. Susan Muhwezi, head of Uganda Hotels Association. Seventy six hotels were visited and examined throughout the procedure, but only twenty six were classified.
Other hotels were left out as they fell short of the evaluators’ criteria. Although some may satisfy the requirements, they did not register as they did not participate in the exercise. Those who deviated from the norms should strive hard to meet them; otherwise, they would lose on business.
Having raised its tourist budget from sixteen billion to thirty billion, creating an autonomous ministry for tourism and spotting tourism among the three main industries in Uganda, Uganda is definitely headed in the right way.
